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lianna5CB8
Participant
February 8, 2021
Question

Creative Cloud (student) Not Functioning: Photoshop, Illustrator, Procreate

  • February 8, 2021
  • 3 replies
  • 218 views

All of a sudden today, Feb. 8th, my creative cloud does not function.

 

I cannot open any of my programs.!

When I try to open any Adobe program, the wheel icon just spins around for 5 seconds and nothing happens.

 

I checked and my payments have automatically been coming off so that is NOT the issue.

I've also tried restarting, nothing...

 

My computer: Lennovo Yogo

 

Anyone else have this problem? Please help as I have several projects to finish today!

Thank you in advance!

 

 

 

    This topic has been closed for replies.

    3 replies

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    February 8, 2021

    Lianna, what Adobe applications are you trying to open?  There are no active memberships or registered software titles associated with the e-mail address you used to post to this public discussion forum.  

     

    Please make sure that you are signing in with the e-mail address associated with the application or service you are attempting to access when seeking assistance.

    T
    Test Screen Name
    Legend
    February 8, 2021

    Did you reboot yet?  

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      February 8, 2021

      When you ask a question you always need to provide some basic information
      -Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/td-p/4791542
      -https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/6199470
      -https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-need-to-know-to-solve-my-issue/td-p/11178657?page=1

       

      What changed between working and not working... did you have a Windows update?

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