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Participant
Feb 8, 2021 5:24 PM UTC
Question

Creative Cloud (student) Not Functioning: Photoshop, Illustrator, Procreate

All of a sudden today, Feb. 8th, my creative cloud does not function.

 

I cannot open any of my programs.!

When I try to open any Adobe program, the wheel icon just spins around for 5 seconds and nothing happens.

 

I checked and my payments have automatically been coming off so that is NOT the issue.

I've also tried restarting, nothing...

 

My computer: Lennovo Yogo

 

Anyone else have this problem? Please help as I have several projects to finish today!

Thank you in advance!

 

 

 

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    3 replies

    Jeffrey_A_Wright
    Legend
    Feb 8, 2021 5:54 PM UTC

    Lianna, what Adobe applications are you trying to open?  There are no active memberships or registered software titles associated with the e-mail address you used to post to this public discussion forum.  

     

    Please make sure that you are signing in with the e-mail address associated with the application or service you are attempting to access when seeking assistance.

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    Legend
    Feb 8, 2021 5:30 PM UTC

    Did you reboot yet?  

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