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Participant
August 29, 2021
Question

Creative Cloud Subscription dilemma

  • August 29, 2021
  • 3 replies
  • 183 views

Hi huys,

 

I currently have monthly subscriptions to InDesign, Photoshop and Acrobat Pro.

If I now subscribe to the Creative Cloud all apps - currently on discount - will these other subscriptions be cancelled, and will I incur any extra costs?

Thanks for any help.

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3 replies

Nancy OShea
Community Expert
Community Expert
August 29, 2021

I don't think you qualify for a discount if you're already subscribing.

Read the fine print of whatever offer you're considering before you cancel.

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
August 29, 2021

HOWEVER

 

Without seeing what you see, I will say that discounts are usually only for new customers

John T Smith
Community Expert
Community Expert
August 29, 2021

Contact Adobe to be able to cancel your current subscription without a fee

 

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730