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W1587
Participant
October 17, 2021
Question

Creative Cloud Sync Slow, does anyone notice this?

  • October 17, 2021
  • 1 reply
  • 1151 views

I was using onedrive that the sync is very effecient, now i moved to creative cloud as I paid for this service and I find out that the sync is very very slow.

 

To sync 20GB of data on a 20mbps upload speed, it takes me 2 days and still not finished.

 

Anyone experience the same issue?

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 17, 2021

more than a few people see file sync hang on a corrupt file.  

 

you can start some deductive file syncing to locate the issue, and further test your sync speed.  eg,

 

pause syncing

create a new folder to use as test sync

move one of your larger files to it

 change the adobe sync folder to that new folder

restart syncing and time how long it takes.

 

if that seems reasonable, move a group of your files to the new sync folder and continue to test syncing until all your files are in the new folder and synced or you locate a problematic file.

W
W1587Author
Participant
October 18, 2021

Thanks,

can i copy files from my desktop to the laptop via a USB drive , will this make sync faster at the first time?

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 18, 2021

what difference is there between your desktop and laptop with respect to cc and what would transferring files accomplish?

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