Creative Cloud Sync Very Very Very Slow

This issue is a total disaster and Adobe is a total joke. Since introducing Creative Cloud Sync, users are experiencing this issue. The answer form Adobe is consistently to ask to re-install, monitor or do whatever they think they need to mayb, probably ever solving it.
I, and many others, don't have time for this: I am a designer, that is what we like, not being a system engineer.

Potentially I am a user of CC Cloud Sync. In reality I don't trust Adobe anymore on this type of service and I will be a Dropbox user forever. That is, until a new kid on the block does it's work even better. That will not be dinosaur Adobe...

+1 on this. I recently switched to the 1tb storage plan and after spending DAYS allowing my computer to sync a large photo folder with over 40,000 files (about 250 gb), it has only managed to get through about 1,000 or so photos. Adobe is far behind the competition on this. I'll be downgrading this cloud plan and using another service.

I just wanted to add that as a new customer, I was thinking, Great, I'll use the Adobe Cloud Sync!  I had two files at the time and they are still syncing.  Come on!  I love my programs, but I'll use Drop Box, thanks. 

Update: When I went to bed it was saying '13 hours left'. This morning (about 7 hours later) it was stuck and saying 'about 49 hours left'.

The most strange thing? After then minutes (AFTER REBOOT again) and while I'm typing this it synchronised about 7500 files (from 25000 files that where left to sync). Now it is displaying '3 hours left'...

From 7500 of 25000 synced it goes to 'sync not complete' (with warning sign), then it re-indexes and goes to '250 from 13000' files.

The total files to sync were about 75000 files (total the 50GB)

I synced about 50GB from my old macbook to my brand new one toninght. I have to go through this proces for the second time today (clean install was needed on my brand new.. ).

What I am experiencing;

Internet connectivity is running up to 90 Mbit/s at work, but it looks like the internetspeed doesn't effect the sync that much. 'Estimated time left' is even shorter when I'm taking the laptop home for sync (about 40 Mbit/s). It was done within one night (leaving laptop open and running).

• Sometimes my laptop doesn't recognize the 'Creative Cloud' folder as it should (not the CC logo but a normal folder icon), sync is stopping at this point is my experience. A reboot fixes this issue.

• Sometimes the sync is pumping up the estimated 'time left' to hundreds of hours, or it only shows 'synchronising' with a loader. Also at this point a reboot is helpful.

So it looks like some reboots on the right time and finding the right internet connection will do the trick.

But a better algorithm, the addition of the possibility to prioritizing the files and a less buggy sync would be very welcome...

Same here. I moved 500Gb to CC form Dropbox. I was used to the speed of Dropbox and now CC takes 1 day for 1Gb already. This is gonna take over a year.

The answer from the Adobe employee is: "CC doesn't have this optimization yet. This enhancement in sync algorithm is already in our backlog and we are prioritizing it." The standard answer for any software company. It means: "stuff it".

Why does it take more than half a year to work this out? If Adobe wants to get customers to use their cloud service, they should do a lot better than that. And keep everyone posted on this 'high priority' issue. You never find in the FAQ's: "Why is CC so f*cking slow?"...

The main reason to move to CC is the integration with the Adobe apps. But this is unworkable. I will go back to DropBox. And I doubt I will ever start using CC again for cloud storage. This experience was no fun.

Same issue for us, too.

DropBox speeds through constant file changes all day — in fact, we pretty much do all our InDesign work including the current 400-page book with hundreds of photos right in DropBox. Meanwhile, CC Sync (and Google Drive, too) are super, super slow to the point where's it's barely useable. Adding a 200MB file to CC Files might take CC 30 minutes to an hour to upload. DropBox would have done so in maybe 2 minutes?

Same issue.

Only 10 files totally 200MB.

According to monitor, while core sync is "running", there is no network traffic from core sync, and my internet connection works well.

Hi Gem,

A few more questions here too. I was just responding to a different post. I had a few more questions here too:

What is the total file size of the files you are attempting to sync?

Does closing out all other programs which you are not using make any difference?

Are you still running Dropbox when this is occurring?

Is the upload and download speed set to maximum within the Creative Cloud app preferences (in the Creative Cloud Files section)?

Please get back to me when you get the chance.

Thanks,

- Dave