Creative Cloud Uninstaller Software not working

Hello.  My Creative Cloud Software is damaged.  So I want to uninstal the software so I can completely reinstall it again.  I downloaded the uninstaller software, but it doesn't seem to be working properly.  As soon as I launch the uninstallation software, a window appears with a caption saying "Creative Cloud is being uninstalled on your computer".  The window then dissapears after around five seconds and nothing further happens.  I'm using a 2013 IMac with Catalina10.15.7.