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.33904303rds7
Known Participant
April 2, 2026
Question

Creative Cloud updates not showing...

  • April 2, 2026
  • 2 replies
  • 19 views

I have gone through all these settings: https://helpx.adobe.com/uk/creative-cloud/apps/troubleshoot/install-update-issues/cant-find-updates-creative-cloud.html

 

My Creative Cloud (Part of a company account) is not showing me the latest indesign. This has been the same for 30 days though I know there’s a newer version.

 

Reinstalled/fixed the CC app. Removed the OPM.db, refreshed the updates, Signed out and in… nothing seems to work. 

 

As of 02 04 26 (Adobe for Enterprise) 

 

      2 replies

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      April 15, 2026

      See InDesign system requirements

      https://helpx.adobe.com/indesign/system-requirements.html

       

      My Creative Cloud (Part of a company account)

      ==========

      Contact your firm’s IT dept admin. 

       

      Nancy O'Shea— Product User & Community Expert
      Tclemente
      Tclemente
      Participant
      April 15, 2026

      I had the same issue for InDesign and InCopy. I was not able to upgrade from 21.2 to 21.3 even after following the guide you pointed out. However, once I ran the uninstaller for both apps, I was able to then “upgrade” i.e. install the 21.3 versions. 

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