Creative Cloud Verification problem

Forum|Forum|4 years ago
September 12, 2021
2 replies
275 views

HI.

I share my CC acount with someone.

whenever he signs in to the account I get a code to my phone for verification.

Does anyone know how I can avoid that? Or, at least that the code would be sent

to his phone rather than mine?

Thanks,

Noam

Collaboration

This topic has been closed for replies.

Peru Bob

Community Expert

I think there was a misunderstanding here.
The person I tried to allegedly share the account with and me are working
on the same projects together.

By @Noams

You are not allowed to share your account, even if you want to work on the same project. That person needs to have their own license and sign in on their own account to use the software.

John T Smith

Community Expert

Cloud License allows 2 activations at a time http://www.adobe.com/legal/licenses-terms.html
-you may use on ONE computer at a time, and you may NOT share your subscription

Now that you have informed Adobe that you are sharing, you are subject to having your subscription cancelled

N

NoamsAuthor

Participant

Hello,

I think there was a misunderstanding here.
The person I tried to allegedly share the account with and me are working
on the same projects together.
I thought that I'm allowed to use a maximum of 2 computers on one
subscription.
I honestly didn't know that I may only use one each time. I'm sorry if I
violated any
rules. It was an honest mistake. Please do not cancel my subscription. I'm
using
my account for my work and I'm in the middle of many different projects.

Thank you,

Gilad Ephrat

John T Smith

Community Expert

I do not work for Adobe, I was only telling what could happen

As far as notices, you as the account owner receive the notices

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