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Participant
August 18, 2024
Question

"Creative Cloud wants to make changes to this device" Pop-up will not go away

  • August 18, 2024
  • 1 reply
  • 556 views

The pop-up keeps coming on to my doc every 10 seconds. I put in my computer password to make it disappear, but it does nothing. The pop-up still comes back. Now Creative Clouds won't even launch on my computer. I have no idea how to make the pop-up go away or creative cloud to open.

Here it is popping up as I'm writing this.

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1 reply

kglad
Community Expert
Community Expert
August 18, 2024

that's a mac prompt. ie, use your mac password.

Participant
August 18, 2024

I put in my MacBook Password. the popup leaves then comes right back

 

kglad
Community Expert
Community Expert
August 18, 2024

google your os and how to manage its security warnings