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edit59419880
Participant
Dec 28, 2019 7:43 PM UTC
Question

Creative Cloud Web - Delete all files in delete folder

Hi guys, I have permanently deleted thousands of files from my PC's Creative Clouds Files folder in order to make additional 'cloud' space. I noticed that my cloud storage didnt improved, so I went to the Creative Cloud web to see what was going on, and I found all the files plus tons of other files that I have deleted since the begining of the year, and I cant find an easy way to select all - delete. So far I have had to manually checkmark one by one and as many as I can and then press permanently delete. But there are way too many and I could be doing this all day through. Can someone please point out how can I just delete everything in the delete folder inside the web portal, all at once?

 

Thanks,

 

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6 replies

DelphiZoa
Participating Frequently
Dec 28, 2019 9:09 PM UTC

Hi Edit,

 

The only way I know of to delete multiple files from cloud storage at once is to select the first file, hold shift, scroll to the bottom of the list and select the last file. With shift held, this should select the entire run.

 

Maybe someone else knows of a more official way, but I believe the method described has worked for other people. Let us know how it goes for you.

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Participant
Sep 23, 2021 1:10 PM UTC

As far as I can see, you can only select 100 files with the shift key pressed. I have tens of thousands files in the deleted folder and the only solution Adobe is offering is to buy more space. That's non sense.

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Nancy OShea
Community Expert
Community Expert
Sep 24, 2021 12:29 AM UTC
quote

I have tens of thousands files in the deleted folder...

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You can't be serious, can you?

 

 

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Nancy O'Shea— Product User & Community Expert