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Participant
June 17, 2021
Question

Creative Cloud Won't Install

  • June 17, 2021
  • 2 replies
  • 163 views

I'm trying to download Creative Cloud to my Mac and it keeps stopping the install at like 20%. 

This topic has been closed for replies.

2 replies

Peru Bob
Community Expert
Community Expert
June 17, 2021

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

Nancy OShea
Community Expert
Community Expert
June 17, 2021

Hi @Kevin1234!,

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

Assuming your system meets all the requirements, see this help article.

https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

 

Nancy O'Shea— Product User & Community Expert