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A
Alex27282689e6d2
Participant
July 2, 2023
Question

Creative cloud won't uninstal

  • July 2, 2023
  • 1 reply
  • 187 views

I have owned a legal copy of Adobe Flash CS6 since I was 15 years old, I had bought it with the student discount and while its an older version of the program it still does what I need it to

 

but this infuriatinginly god forsaken Creative Cloud app I installed to try a trial for some other program REFUSES to get OFF my computer because it is retroactively seeing my copy of flash as a Creative Cloud program

 

IT'S NOT

 

HOW DO I GET IT OFF MY COMPUTER

 

I assume I could uninstall Flash, then creative cloud and then reinstall Flash but I don't want to lose things like my custom window placements/layout among other settings.

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 2, 2023

carefully follow each applicable step:

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

A
Alex27282689e6d2Author
Participant
July 2, 2023

It's Adobe Flash CS6, NOT "Adobe Animate". Retroactively marking my legal copy of flash as the newer "Animate" program and forcing me to go through all these loopholes is just insulting. 

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 2, 2023

i understand. 

 

if you don't have an active subscription you need to completely remove all of cc, then try activating cs6.

 

offline activation is the easiest.

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