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sofie712
Participant
March 18, 2023
Question

Creqative Cloud Error

  • March 18, 2023
  • 1 reply
  • 518 views

After rebooting my desktop computer for another reason, a pop-up appeared Adobe Creative Cloud Error. I had the option to Cancel or Repair. I chose rerpair. After a minute or so, it showed Downloadiing. Now I can't find an icon or a creative cloud file anywhere on my PC. What have I done wrong?

Thank you.Sofie712

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
March 18, 2023

restart your computer to see if there's still a problem 

 

if there is, and the cc desktop appears to have been uninstalled, next to your start button in the search field type creative cloud.  if the cc desktop app appears click (or double click) it to see if it starts.

 

update this thread with your findings.

 

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

S
sofie712Author
Participant
March 19, 2023
Big Thanks. Rebooting the computer took care of it. I didn't have the
desktop icon but it now shows up in my directory.
Thanks Again.
kglad
Community Expert
kgladCommunity Expert
Community Expert
March 19, 2023

you're welcome, and glad to hear all's well.

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