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Participant
June 10, 2024
Question

Custom Hostnet domain in Adobe Portfolio not working

  • June 10, 2024
  • 3 replies
  • 335 views

Hello,

I have a W.I.P Adobe Portfolio website. It hasn't been published yet. I want to publish it under my custom domain. First time I tried, it worked for a while, but when I checked a few days later, I found that the domain had been reset to ''.myportfolio.com'', instead of the ''.com'' custom domain I intended to use.

 

I filled in the correct DNS values on the hosting service, I waited for the changes to be put through, but nothing worked. I've shared a screenshot blow of the message I get when I press ''To Apply" (sensitive information blurred for obvious reasons).

 

Can someone help me with this?

This topic has been closed for replies.

3 replies

Nancy OShea
Community Expert
Community Expert
June 10, 2024

Remove any A Records that are not pointing to the provided IP address.  See amended screenshot below.

 

Manually configuring a custom domain:

https://help.myportfolio.com/hc/articles/216489627-Manually-configuring-a-custom-domain

 

Allow 24-48 hours for new domain to populate.

 

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
June 10, 2024
kglad
Community Expert
Community Expert
June 10, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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