Skip to main content
Participant
Feb 2, 2024 3:08 PM UTC
Answered

Delete all files in adobe cloud

I only use Acrobat Export and I want to clear out all documents in the Adobe  cloud. How please?

    kglad
    kgladCorrect answer
    Community Expert
    Feb 2, 2024 3:42 PM UTC

    then you selected, at least some, files that you can't delete (eg, shared pdfs).

    8 replies

    Participant
    Feb 2, 2024 4:02 PM UTC

    I excluded shared files and was able to delete the rest. Thanks!

    Translate
    kglad
    Community Expert
    Community Expert
    Feb 2, 2024 4:06 PM UTC

    you're welcome.

    Translate
    Participant
    Feb 2, 2024 3:40 PM UTC

    I don't have a delete option top right, else I wouldnt be here. 

    Translate
    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    Feb 2, 2024 3:42 PM UTC

    then you selected, at least some, files that you can't delete (eg, shared pdfs).

    Translate
    Participant
    Feb 2, 2024 3:25 PM UTC

    I was in https://documentcloud.adobe.com, but where is the delete option to delete all files in that location?

    Thanks

    Translate
    kglad
    Community Expert
    Community Expert
    Feb 2, 2024 3:33 PM UTC

    tick at the top left to select all, then delete (top right)

    Translate
    kglad
    Community Expert
    Community Expert
    Feb 2, 2024 3:13 PM UTC

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    Translate
    kglad
    Community Expert
    Community Expert
    Feb 2, 2024 3:12 PM UTC

    use a web browser to navigate to the following locations. at each location there are several folders/link to check.:

     

    https://assets.adobe.com

    https://lightroom.adobe.com

    https://documentcloud.adobe.com

    https://spark.adobe.com

     

    if you delete anything from any of these locations, check for a deleted folder where your file(s) was (were) moved. if you want to clear space you must delete files in the deleted folder. the used storage shown at each of those four sites (when totaled), should match the space shown used by your cc files.

    Translate