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Kary Lee
Participant
September 21, 2015
Question

Deleted files from cloud incorrectly (didn't archive first), still out of storage and am stuck.

  • September 21, 2015
  • 2 replies
  • 362 views

In an attempt to create more storage on my creative cloud I permanently deleted the archive and then 'removed' several files from the folders without moving them to archive first. Now I'm still out of storage, but can't 'permanently delete.' What should I do?

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2 replies

wharress
Participating Frequently
September 23, 2015

Hi,

Are you trying to empty your archive from the Creative Cloud website and this is failing for you?

Thanks

Warner

Atul_Saini
Legend
September 21, 2015