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Known Participant
Jul 27, 2021 7:45 PM UTC
Question

Deleted files keep reappearing?

I'm trying to delete files on CC desktop app (Mac), but there's a few empty folders that keep reappearing after deletion. They end up in my recyling bin as copies, but also stay on CC. They do NOT appear on my deleted files/archived files on assets.adobe.com.

 

 

I took a video of it happening:

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2 replies

Known Participant
Jul 27, 2021 7:56 PM UTC

I've also tried downloading the adobe log collector tool but it's not working, it just spins like this forever

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Known Participant
Jul 27, 2021 7:50 PM UTC

Here's the video of it happening:

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