Deleted files on Creative Cloud won't free up space

Hi There,

I do have the basic 20GB plan with Creative Cloud on my Mac, and it suddenly appeared to be full.

I deleted and removed about 6GB of files, but it keeps seeing the cloud as full (20GB / 20GB).

I do not have files remaining either in the Deleted folder or in the Trash.

Does it just need lots of time to sync?

2. Also, I do not have that many files on it, mostly jpegs. I do not really understand where those 20GB come.

Anyone would know what is happening?

Thank a lot for your answers.

Best,

Rémi

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Community Expert

check all the links and folders at the following sites to see all the space you're using.

Community Expert

About cloud storage https://helpx.adobe.com/creative-cloud/help/about-cloud-documents.html
-This has a link about how to delete files
--https://community.adobe.com/t5/creative-cloud-services-discussions/can-t-permanently-delete-files-from-my-creative-cloud-storage/m-p/13134959
-FAQ https://community.adobe.com/t5/Get-Started/Helpful-Links-FAQ-Where-can-I-find-links-about-managing-and/td-p/7570118

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