Deleting archived files

Forum|Forum|12 years ago
April 23, 2014
4 replies
584 views

I am not able to delete any files in my archive. I keep getting an "error please try again message." I moved all my files to the archive because I'm over my limit but I'm not able to actually delete any of them.

File sync

This topic has been closed for replies.

Marc F Kubischta

Adobe Employee

Hi Johnnadj,

The error removing items from your archive appears to have been transient. We have emptied your archive for you.

Thanks -

Marc

CinematekCreative

Known Participant

Hi Marc,

I'm having the same problem with my archive. Can you clear mine for me, too? Thanks!

Ken G. Rice

Participating Frequently

@CinematekCreative - We have checked your account and the Archive is empty. All of the metadata looks fine too.

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