Skip to main content
J
Johnnadj
Participant
April 23, 2014
Question

Deleting archived files

  • April 23, 2014
  • 1 reply
  • 574 views

I am not able to delete any files in my archive. I keep getting an "error please try again message." I moved all my files to the archive because I'm over my limit but I'm not able to actually delete any of them.

This topic has been closed for replies.

1 reply

Marc F Kubischta
Adobe Employee
Marc F Kubischta
Adobe Employee
April 23, 2014

Hi Johnnadj,

The error removing items from your archive appears to have been transient. We have emptied your archive for you.

Thanks -

Marc

CinematekCreative
CinematekCreative
Known Participant
September 5, 2014

Hi Marc,

I'm having the same problem with my archive. Can you clear mine for me, too? Thanks!

Ken G. Rice
Community Manager
Ken G. RiceCommunity Manager
Community Manager
September 7, 2014

@CinematekCreative - We have checked your account and the Archive is empty. All of the metadata looks fine too.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices