Device activation limit reached

After a crash this was a persistent issue for me. Eventually I cleared everything from the list at Activated Devices (one device) and the issue was resolved. 

Go here, and remove devices : https://account.adobe.com/activated-devices

Hope that helps. 

There doesn't appear to be a UserVoice page for the creative cloud desktop app?

The deal is that you can only be signed in with the same Adobe ID on two computers at the same time. So what i think you're saying here is that you are really only signed in on two computers, but it thinks you are signed in on three? So, "this device" and "gigabyte desktop" are actually the same machine? Yes, I can see how that would be super annoying.

I'm not sure how to fix it, but I hear your frustration and hope to help elucidate the question so those who know can answer it. 

I'VE HAD THIS ISSUE FOR YEARS, different machines, different OS.

[Edited by moderator]

This has been happening to me over the past 4 days.  Again!  It sticks its ugly head up every few months - and has done over a number of years now.  During this time Adobe has never given a satisfactory explanation.

Yesterday, once again, I reached the device activation limit, although I only have one activated PC.  After deactivating it, I logged back in, only for it to happen again today.   In addition, for the past few days, I have had to sign in to Adobe Cloud every time I use an app, even though it may have been moments after closing it down.

I know this is a user forum, but Adobe technical staff do look in occasionally.  Please Adobe, sort this issue out permanently.  This together with the frustratingly long start up of the latest versions of LrC and Ps, I'm fast becoming a dissatisfied user of some 30 years.

Drlambert, I agree, nobody seems to understand your question though I thought it was perfectly clear. I wish I had an answer, you are not the only person to see this.  

Hi drlambert100,

Thank you for posting your query here.

I understand that the Device name "Gigabyte-deskop" is the one that you were using while you got the prompt to Sign out from the same device.

If you've already activated your Creative Cloud subscription on two computers, you'll first need to deactivate it on one of the systems.

1. Sign out to deactivate Creative Cloud on one of the two computers. ( Preferably Sign out from the Creative Cloud Desktop App manually and not from the online prompt when you see the Activation limted reached).
2. Sign in to activate Creative Cloud on the new computer.

Hope this helps. 

Thank you. 

It has happened again. This morning there was an update to Windows and when I used Adobe Acrobat DC, I had to sign out of this machine so I could use the software on this same machine. Come on Adobe. FIX this.

Sign out and then sign in.