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michaelb74868520
Participant
August 24, 2017
Answered

Difficulties collaborating with a specific folder

  • August 24, 2017
  • 1 reply
  • 323 views

I am having that same problem now. When I try to collaborate by sending an invitation, the email disappears and the invite button grays out. Only happens on one folder. There are subfolders in it.

This topic has been closed for replies.
Correct answer David__B

Hi Michael,

I moved your post to a separate discussion because the thread you posted on was a couple years old and I wanted to start anew.

A couple questions:

  • Do you use file sync? Is the problem folder one which is fully synced to the Creative Cloud storage?
  • How large is the folder with the issue?
  • Are you already collaborating with other users with the problem folder?

Thanks,

- Dave

1 reply

David__B
David__BCorrect answer
Legend
August 28, 2017

Hi Michael,

I moved your post to a separate discussion because the thread you posted on was a couple years old and I wanted to start anew.

A couple questions:

  • Do you use file sync? Is the problem folder one which is fully synced to the Creative Cloud storage?
  • How large is the folder with the issue?
  • Are you already collaborating with other users with the problem folder?

Thanks,

- Dave

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