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Jools808080
Jools808080
Known Participant
February 9, 2018
Question

Difficulties using the search feature for Creative Cloud Assets

  • February 9, 2018
  • 11 replies
  • 1192 views

Hi, I have the same issue and its a MASSIVE ERROR in the system, when I type in a keyword into the search field in my ASSETS nothing comes up even though I know there are files there containing that word? This is a VERY SERIOUS ERROR with the ASSETS.

This topic has been closed for replies.

11 replies

Jools808080
Jools808080Author
Known Participant
February 9, 2018

As you can see from the screen shot above there are files containing the work "INDO' but when I search they do not appear.

David__B
David__B
Legend
February 9, 2018

Hi Niall,

Thanks for the screen shots. I am able to reproduce what you show. I think it might be related to the search term having underscores on both sides of the search term. Including them in search seemed to work for me, so use _INDO_ instead and see if that works.

Best,

- Dave

Jools808080
Jools808080Author
Known Participant
February 9, 2018

Hi Dave,

Thanks for the but when it search '_INDO_' I still get no result?

David__B
David__B
Legend
February 9, 2018

Hi Niall,

Sorry to hear about your difficulties. Where were we you searching your Creative Cloud Files?

For me if I go and use the search option online it finds all files that contain whatever I searched for in the file name

Adobe Creative Cloud

The search string was reflected in the url, so if I searched for "test" it was something like this

Adobe Creative Cloud

Hope that helps,

- Dave

Jools808080
Jools808080Author
Known Participant
February 9, 2018

Hi, If I search in my assets for a word thats contained within a file name it tells me that there are no files containing that word?

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