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Alphabet Publishing
Alphabet Publishing
Inspiring
September 27, 2023
Answered

Disable that window on start-up that advertises some AI thing

  • September 27, 2023
  • 4 replies
  • 2660 views

Everytime I open Creative Cloud now, I get a window saying "Try our new AI blah-blah-blah" and the button says something like "Take me to this new service" The X to close it is cleverly hidden in a picture, so it's hard to find. I figured if I said no, 5 - 10 times, eventually it would go away. But it doesn't. Is there anyway to stop this from happening? 
It's an extra step in my process and as you can see, I never read these kinds of ads and announcements anyway, just hunt for the close button!

    This topic has been closed for replies.
    Correct answer Alphabet Publishing

    Support ended up having me run the repair thing in the uninstaller. But I didn't make up that ad. I didn't invent it. It's real and not a single Adobe employee has confirmed it exists which is really effing weird.

    4 replies

    L
    Lee37403041xs2d
    Participant
    May 15, 2024

    Strangely enough, I am getting similar every time I try to open a PDF.  It goes on about streamlining my productivity, yet it is slowing me down given I am in and out of these documents constantly and it is really messing with my flow of work. It covers my document and I have to close it to continue.

     

    Seriously how did anyone approve this? A one off is fine, maybe twice, but I am CONSTANTLY having to close this. Its my work area, not your playground! I am saying this as nicely as possible, but it is valuable feedback.

     

     

     

     

      Alphabet Publishing
      Alphabet PublishingAuthorCorrect answer
      Inspiring
      September 29, 2023

      Support ended up having me run the repair thing in the uninstaller. But I didn't make up that ad. I didn't invent it. It's real and not a single Adobe employee has confirmed it exists which is really effing weird.

        Nancy OShea
        Community Expert
        Nancy OSheaCommunity Expert
        Community Expert
        September 27, 2023

        I disabled ALL Notifications boxes from CC Desktop Preferences.

        To close the app on Windows, hold down Ctrl + W.

        I also removed CC Desktop App from launching on Windows Start Up.

         

         

         

         

         

         

         

         

        Nancy O'Shea— Product User & Community Expert
        Alphabet Publishing
        Alphabet PublishingAuthor
        Inspiring
        September 28, 2023

        I have all notifications set to off. This is a thing that pops up everytime I open Creative Cloud.

         

        No one is seeing this? Every single time you open Creative Cloud?

          kglad
          Community Expert
          kgladCommunity Expert
          Community Expert
          September 28, 2023

          i don't see that when opening the cc desktop app nor when opening ps v 25

          kglad
          Community Expert
          kgladCommunity Expert
          Community Expert
          September 27, 2023

          i don't see that, but you could try disabling notifications>adobe communications  in your cc desktop app preferences.

           

           

            Alphabet Publishing
            Alphabet PublishingAuthor
            Inspiring
            September 29, 2023

            This is not the correct answer. Why are people allowed to say this is the correct answer? Now no one will comment with the correct answer! InDesign makes up pay and pay up the nose and they can't even provide tech support? I hate this company so much and I pray someday my clients will accept Affinity!

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