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Inspiring
May 2, 2022
Question

Do the CC apps count against your CC storage??

  • May 2, 2022
  • 1 reply
  • 282 views

Can't figure out why I have 86% of my cloud storge used when I have 0 files synching.

This topic has been closed for replies.

1 reply

Nancy OShea
Community Expert
Community Expert
May 2, 2022

Check your Deleted Files folder.  Removing files is a 2 step procedure.

 

Creative Cloud Assets https://assets.adobe.com
- Synced files
- Cloud documents
- Deleted files

Lightroom https://lightroom.adobe.com
- Photos
- Albums
- Edited files
- Imported files
- Deleted files

Document Cloud https://documentcloud.adobe.com
- All documents
- Starred files
- Shared files

Creative Cloud Express (formerly called Spark) https://spark.adobe.com  (does not count against your storage quota)
- Projects
- Brand files
- Graphics
- Web pages
- Videos

 

Nancy O'Shea— Product User & Community Expert
Inspiring
May 2, 2022

Thank you for the quick reply Nancy!

 

I found a few documents in Document Cloud but know where near 86 gig.

No files in Cloud Assets. Any folder.

No files in Lightroom. Any folder.

No files in Cloud Express/Spark (never used it) Any folder.

 

Confused!

 

Nancy OShea
Community Expert
Community Expert
May 2, 2022

Do you have more than one account?

If you haven't synced in a while, the count is probably off.

 

Nancy O'Shea— Product User & Community Expert