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shan_rehman1
shan_rehman1
Participant
October 30, 2015
Question

Documents not syncing to the Cloud

  • October 30, 2015
  • 2 replies
  • 458 views

when I add new documents inside the Creative Cloud Files folder, the sync arrow on the app keep spinning but nothing is syncing to the Cloud. please help

Thanks

This topic has been closed for replies.

2 replies

A
Community Manager
Ashley WagstaffeCommunity Manager
Community Manager
November 5, 2015

Hi Shan,

Apologies for the tardiness of this reply.  We are going to need some more information to help you get working again.  I've sent you a private message through the forum software - you will have to be logged in to view this.

Warmest wishes,

Ashley

Pattie-F
Pattie-F
Legend
October 30, 2015

I am moving the discussion to File Hosting, Syncing, and Collaboration forum for assistance.

Please refer to :

Creative Cloud Help | Browse, sync, and manage assets

Error: "Unable to sync files"

Creative Cloud File Sync | Known issues

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