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Participant
August 17, 2020
Answered

Download from Adobe Portfolio

  • August 17, 2020
  • 4 replies
  • 35662 views

How can i download my projects (videos and images) from Adobe Portfolio page? I want to take a break from the signature but keep the archives in my computer. Thanks!

Correct answer Nancy OShea

How? I have the same problem, and I lost all my content from harddrives 😞


Use your browser to save Portfolio pages, one at a time.

File > SaveAs...

 

4 replies

Participant
September 2, 2021

I have the same problem. lol

I give the message to adobe on website(https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

Tell him my situation and request.Then he replied the way promptly by email .

The way is below.It's helpful.

 

  1. login to your Portfolio Editor and navigate to the page where the video is located
  2. right click on the video and click on 'View Frame Source'
  3. when you scroll all the way to the very bottom of the code, there's a URL of your video file - please click on it
  4. once a new tab opens with the video, click on the three dots on the bottom right corner to download the video file

 

See this video demo for reference: https://share.getcloudapp.com/Jru4KNDz

Just Shoot Me
Legend
August 23, 2020

As posted by Nancy if this is YOUR Portfolio page whatever is on it, whatever is included in it, should of came from YOUR computer and YOU should have copies and backups of that.

 

Participant
August 23, 2020

Just solved my problem. Thank you.

Participant
August 28, 2020

How? I have the same problem, and I lost all my content from harddrives 😞

Nancy OShea
Community Expert
Community Expert
August 23, 2020

Adobe Portfolio offers no way to download files.  It's assumed you already have those files stored on your hard drive and on dedicated backup systems.

 

Nancy O'Shea— Product User & Community Expert
Participant
August 23, 2020

Thank you, John! The support solved my problem through the link you've sent me. 🙂

Participant
October 19, 2020

Hi, how did you solve the problem?Many greetings, Hendrik