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D
DBollenbach
Participant
January 25, 2022
Question

Downloading From Adobe Cloud

  • January 25, 2022
  • 1 reply
  • 200 views

I have a subscription to Photoshop CC 2022. I saved about 20 processed images from Photoshop to the Adobe Cloud Services. I never used the service before because I have lots of space on my computer, but I got a new laptop and decided to try it so I could access them from my laptop and my desktop. I thought it would give me an option to simply download them when I needed them. I don't have that option and have no idea how to get them from the cloud to my computer. After some internet searching I downloaded the lightroom downloader app and when I tried to download the files through lightroom  it said they were not supported or too large. It would only allow me to get as far as accessing the folder I had the files in and not the individual files. I cannot open them again in Photoshop or Bridge either. I am afraid I am completely stumped. How do I get my files on my computer? 

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1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
January 25, 2022

DBollenbach, I am very sorry but it is not clear where you were storing the images. Were they stored in Lightroom CC or did you manually save the files to the Creative Cloud files folder?

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