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Participant
June 11, 2014
Answered

Downloading my files - membership ended

  • June 11, 2014
  • 1 reply
  • 430 views

Hello,

My Adobe Creative Cloud membership ended last May and I forgot to download all my files before it ends.

How can I download it?

This topic has been closed for replies.
Correct answer Ken G. Rice

Your files are still there even though you now have a free / trial membership.

You can use the file syncing from the Creative Cloud app to download the files to the Creative Cloud Files folder on your computer.

Alternatively (depending on how many files you have stored) you can download them individually using a browser from the Files page at https://creative.adobe.com/files. Currently there is no bulk download from a browser.

1 reply

Ken G. Rice
Community Manager
Ken G. RiceCommunity ManagerCorrect answer
Community Manager
June 27, 2014

Your files are still there even though you now have a free / trial membership.

You can use the file syncing from the Creative Cloud app to download the files to the Creative Cloud Files folder on your computer.

Alternatively (depending on how many files you have stored) you can download them individually using a browser from the Files page at https://creative.adobe.com/files. Currently there is no bulk download from a browser.