Downloading Shared Files from Adobe Creative Cloud

Forum|Forum|4 years ago
November 22, 2021
1 reply
2431 views

Hello,

There used to be an option to download files that were shared on Adobe CC, but I no longer see the button for it. The share options say that the ability to download is turned on, so I'm not sure if I'm just overlooking something.

I need to be able to open the file in Photoshop, so being unable to download is an issue.

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Tarun Saini

Community Manager

Hi there,

We're sorry for the delay. Are you still experiencing the issue? Have you tried using another browser? Try clearing the cache and cookies of the browser and check if that helps.

You may find the download option in the shared folder on the Creative Cloud website on the upper- right-hand side. Please check the screenshot attached for more info.