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E
EliasMen
Participant
February 26, 2023
Question

Educational Plans with 1TB Cloud Storage?

  • February 26, 2023
  • 2 replies
  • 275 views

Up until now i have subscribed the photography plan of Adobe CC with 1TB Cloud Storage.

I started studying a while a go and now thought about try the Educationplan since my subjects are directly connected with the creative field.

My Problem: I can only find an edicuational plan with 100GB CloudStorage. But withing my current plan i am using clearly more then 100GBs from my booked 1TB.

So is there any posibillity to change from my current plan to the educational one (with all applications) and keeping the 1TB cloudstorage?

 

This would be crucial to me since i dont want to lose my photos and contents i have saved in the cloud and also plan to make use of the 1TB in the future.

 

Thanks.

This topic has been closed for replies.

2 replies

spinland3000
spinland3000
Participant
September 23, 2023

I have the same issue (using 1TB storage in my LR CC, education license offering 100GB). Did you have any success talking to Adobe directly about that @EliasMen ?

kglad
Community Expert
kgladCommunity Expert
Community Expert
February 26, 2023

contact adobe support and see what they can do to accommodate you.  there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

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