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Participant
September 25, 2021
Question

email adress problem not exists

  • September 25, 2021
  • 1 reply
  • 176 views

Hello,

My email address, with which I was previously registered with Adobe, no longer exists. What can I do?

Greetings Nina

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
Community Expert
September 25, 2021

You need to ask Adobe to help transfer your account to your new email

 

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730