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Image Surveys
Participant
August 28, 2013
Answered

Email advice suggests this is live but it is not working

  • August 28, 2013
  • 2 replies
  • 625 views

I have had an email saying I can now use teh sync facility in adovbe Cloud Desktop app BUT I have tried it and it still says it is "comming soon". Have I got to alter a setting at my end?

This topic has been closed for replies.
Correct answer Elba Sobrino

Hi, pxlpusher72!  Sorry for the delay in responding. I've just confirmed that you have access to the File and Font Sync features. They should be available when you launch the latest Creative Cloud desktop application.

Thanks,
Elba

2 replies

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PXLPUSHER72
Participant
September 11, 2013

Yeah i recieved the same email  stating that I qualified for early access to the creative cloud file sync feature but I still can't access the feature from my Creative Cloud desktop application. I've updated to the laest version and tried quitting the application but still just get the coming soon option.

E
Adobe Employee
Elba SobrinoCorrect answer
Adobe Employee
October 3, 2013

Hi, pxlpusher72!  Sorry for the delay in responding. I've just confirmed that you have access to the File and Font Sync features. They should be available when you launch the latest Creative Cloud desktop application.

Thanks,
Elba

W
wee_ag
Participating Frequently
August 28, 2013

I quit CC app (OS X) and restated it. Gave me the 'Start Syncing' option.

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