Skip to main content
Participant
Jan 6, 2022 6:03 PM UTC
Question

Erro no creative cloud

Alguém consegue me ajudar? Eu tenho a versão dos programas adobe instaladas no PC devido ao curso que eu fazia, porém agora não estou mais no curso e com isso perdi os acessos. Mas eu não consigo desinstalar ou atualizar o creative cloud com minha conta pessoal, pois só dá erro. Alguém sabe resolver?

    This topic is closed to new replies. Start a new post to keep the conversation going.

    3 replies

    John T Smith
    Community Expert
    Community Expert
    Jan 6, 2022 6:19 PM UTC

    1 - to remove programs https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     

    2 - install your subscription with your personal account

    Translate
    Participant
    Jan 6, 2022 6:45 PM UTC

    Obrigado pelo retorno. Eu já realizei esse procedimento, porém quando instalo novamente o programa já abre tentando logar na conta do curso. =/

    Translate
    LinSims
    Community Expert
    Community Expert
    Jan 6, 2022 6:14 PM UTC

    Let me move this to the Creative Cloud Service forum for you, where I expect you'll get an answer for your question.

    The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

    Translate