Error 190 updating Creative Cloud

Forum|Forum|2 days ago
July 22, 2026
6 replies
52 views

Trying to update Creative Cloud software, getting an error 190. According to Adobe this means:

System requirements not met

I am on Windows 10 Pro version 22H2 with latest updates. This should still be supported by Adobe according to their own website: https://helpx.adobe.com/download-install/apps/system-requirements/creative-cloud-requirements.html

Also with Extended Security Updates Windows 10 is officially still supported by Microsoft until at least October 12th 2027.

Please fix this so we can update Creative Cloud and through that our Adobe apps.

L

loco27057486xadyAuthor

Inspiring

I'm being asked to mark my question answered. But until Adobe comes out and makes an official statement regarding support for Windows 10 I can't consider this question answered.

dbayan

Participant

Me too 😡

kglad

Community Expert

first try, resetting the cc app:

To reset the Creative Cloud desktop app, make sure it's in the foreground, then press: Win: Ctrl + Alt + R Mac: Cmd + Opt + R

if that fails, follow the repair option using the cc desktop uninstaller/repairerr, https://helpx.adobe.com/creative-cloud/apps/manage-apps/creative-cloud-desktop-app/uninstall-creative-cloud-desktop-app.html

if that fails, do a clean cc install:

uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

download the cc desktop app by using the links at the both of this page, https://helpx.adobe.com/download-install/apps/download-install-apps/creative-cloud-apps/download-creative-cloud-desktop-app-using-direct-links.html

install the cc desktop app using an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

use the desktop app to install your cc programs/trials

albertj358

Participating Frequently

I also started getting this error 190. It didn’t happen yesterday, and started happening today. I’m also up to date with Windows 10 Pro 22H2 updates.