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Participant
April 3, 2023
Question

Error al ingresar a Creative Cloud Services

  • April 3, 2023
  • 2 replies
  • 439 views

Coridal saludo,

Lo que pasa es que al llegar el correo de invitacion para utilizar Creative Cloud Services e ingresar al mismo en la parte de inici ode sesion sale un mensaje que indic que no tengo permisos.

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2 replies

Peru Bob
Community Expert
Community Expert
April 4, 2023

What happens when you click on "more information" in the message?

kglad
Community Expert
Community Expert
April 3, 2023

check your account, to confirm your trial/subscription and to verify your adobe id, https://account.adobe.com

Participant
April 3, 2023

What happens is that when I start the session is when that message appears

kglad
Community Expert
Community Expert
April 3, 2023

what do you mean by "start the session"?

 

is the cc desktop app installed on your computer?  if yes, are you able to open the desktop app and install your subscription adobe apps?