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Participant
Apr 3, 2023 4:02 PM UTC
Question

Error al ingresar a Creative Cloud Services

Coridal saludo,

Lo que pasa es que al llegar el correo de invitacion para utilizar Creative Cloud Services e ingresar al mismo en la parte de inici ode sesion sale un mensaje que indic que no tengo permisos.

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4 replies

Peru Bob
Community Expert
Community Expert
Apr 4, 2023 12:19 AM UTC

What happens when you click on "more information" in the message?

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kglad
Community Expert
Community Expert
Apr 3, 2023 4:11 PM UTC

check your account, to confirm your trial/subscription and to verify your adobe id, https://account.adobe.com

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Participant
Apr 3, 2023 4:28 PM UTC

What happens is that when I start the session is when that message appears

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kglad
Community Expert
Community Expert
Apr 3, 2023 10:26 PM UTC

what do you mean by "start the session"?

 

is the cc desktop app installed on your computer?  if yes, are you able to open the desktop app and install your subscription adobe apps?

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