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Participant
May 27, 2020 6:01 PM UTC
Question

error - Can't open any applications - HELP

Hey all,

I opened my Creative Cloud in order to use Illustrator and Photoshop, but I get Error messages like:

"We can't verify your subscription status", or "Libraries sync error".

I don't know if these messages are connected to each other, but the bottom line is that I can't use my Creative Cloud 😞  

If someone had similar problems and knows how to help me, please reach out and talk to me! 

Thank you so much, 

Liri.

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3 replies

Participating Frequently
May 27, 2020 6:31 PM UTC

Yeah, I'm going to miss a bunch of deadlines over this too.  Adobe is more interested in making money from CC subscriptions than in releasing a stable product.  FWIW, Corel has never done this to me once.  

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Participant
May 27, 2020 6:20 PM UTC

same here. 

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Community Expert
May 27, 2020 6:17 PM UTC

We are experiencing some issue with Adobe servers, the team is working on fixing it. You can monitor the status at the following link

https://adobe.ly/2xSSmlE

 

-Manan

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-Manan