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Participant
June 19, 2023
Question

Error de conexion Adobe Creative Cloud.

  • June 19, 2023
  • 2 replies
  • 273 views

Hola, compre una licensia y no puedo acceder a mis aplicaciones ya que quiero entrar al Creative Cloud y me da este error. 

 

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2 replies

John T Smith
Community Expert
Community Expert
June 19, 2023

TLS 1.2 is now required to connect https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
-on Windows 7 be sure to do the EASYFIX.MSI in step 2 of the above link
-test your browser https://clienttest.ssllabs.com:8443/ssltest/viewMyClient.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-https://helpx.adobe.com/download-install/kb/unable-to-reach-adobe-servers.html