Error de sincronización de archivos

Forum|Forum|4 years ago
October 18, 2021
1 reply
522 views

Hace varios días que no estoy pudiendo sincronizar archivos en una de mis computadoras. Me sale el cartel que dejo adjunto. Ya probé todas las soluciones posibles que me ofrecieron en soporte y ninguna me soluciona el problema. Quisiera saber si hay algún modo de solucionar esto sin tener que desinstalar todos los programas y el Adobe Creative Cloud desktop.

File sync

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Jeffrey_A_Wright

Community Manager

Mpcatini, you can use the steps listed in https://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html to fix most sync errors. If you click on the link do you receive, in the error message, do you receive a specific error, Mpcatini?

M

mpcatiniAuthor

Participant

Hi! The link goes to the page you've shared. I've already try to follow
those steps but I can't fix the problem.

Jeffrey_A_Wright

Community Manager

I am sorry to hear that, Mpcatini. Please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen so that direct assistance can be provided to resolve any sync errors.

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