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Participant
September 8, 2023
Question

error font activation

  • September 8, 2023
  • 3 replies
  • 611 views

I have an issue with the activation of the fonts...I get a message that says an error happened while adding all the fonts. some fonts might not have been added...

but I cannot solve this and cannot activate new fonts... any advice?

 

thank you

This topic has been closed for replies.

3 replies

Participant
September 8, 2023

same here–looks like it's going on 20 hours...

 

kglad
Community Expert
Community Expert
September 9, 2023

yes?

kglad
Community Expert
Community Expert
September 8, 2023

@Giancarlo32152792n0cn @Conika 

 

start here, https://helpx.adobe.com/gr_en/fonts/kb/troubleshoot-font-activation.html#:~:text=Toggle%20the%20Adobe%20Fonts%20setting,it%20off%20and%20back%20on.

 

===========================================

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



<"moved from using the community bugs">
Participant
September 8, 2023

Thanks I'll run through that - Here is a screenshot of my error message

kglad
Community Expert
Community Expert
September 8, 2023

well, wait.  there's an adobe outage.  wait til it resolves, then reset your desktop app and retry syncing/adding fonts

 

Today 12:08 AM (PDT)
Impact severity: Major
Impact scope: Some customers are impacted.
Participant
September 8, 2023

I'm having the same issue - Trying to work on this project but I cannot activate ANY new fonts - whats the deal?