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Participant
Sep 8, 2023 10:12 AM UTC
Question

error font activation

I have an issue with the activation of the fonts...I get a message that says an error happened while adding all the fonts. some fonts might not have been added...

but I cannot solve this and cannot activate new fonts... any advice?

 

thank you

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8 replies

Participant
Sep 8, 2023 9:55 PM UTC

same here–looks like it's going on 20 hours...

 

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kglad
Community Expert
Community Expert
Sep 9, 2023 12:05 AM UTC

yes?

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kglad
Community Expert
Community Expert
Sep 8, 2023 1:29 PM UTC

@Giancarlo32152792n0cn @Conika 

 

start here, https://helpx.adobe.com/gr_en/fonts/kb/troubleshoot-font-activation.html#:~:text=Toggle%20the%20Adobe%20Fonts%20setting,it%20off%20and%20back%20on.

 

===========================================

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



<"moved from using the community bugs">
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Conika
Participant
Sep 8, 2023 1:32 PM UTC

Thanks I'll run through that - Here is a screenshot of my error message

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kglad
Community Expert
Community Expert
Sep 8, 2023 1:35 PM UTC

well, wait.  there's an adobe outage.  wait til it resolves, then reset your desktop app and retry syncing/adding fonts

 

Today 12:08 AM (PDT)
Impact severity: Major
Impact scope: Some customers are impacted.
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Conika
Participant
Sep 8, 2023 1:24 PM UTC

I'm having the same issue - Trying to work on this project but I cannot activate ANY new fonts - whats the deal?

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