Skip to main content
This topic has been closed for replies.

1 reply

Neelamk
Neelamk
Legend
June 20, 2022

Hi David,

 

We are sorry for your difficulties as you are unable to update the Creative Cloud Desktop Application. Could you please let us know the  Operating System you are using to update or install CC App? Do you get the error code while updating a specific application in Creative Cloud App like Lightroom? Does your User account have administrative privileges on the computer or is the computer managed by an organization?  Finally, are you utilizing the process discussed in Learn how to download your Adobe Creative Cloud apps to install the Adobe Creative Cloud desktop application?

 

Please help us know the above information . Also for more troubleshooting , you can refer to below article :

https://helpx.adobe.com/in/creative-cloud/kb/download-update-errors.html

 

Please let us know how it goes and waiting for your response.

 

Regards,

Neelam

D
David_CamilleriAuthor
Participant
June 26, 2022

I use Windows 11, I am the Administrator. I am still having great problems installing the updates. There is something really wrong with Adobe servers. 😠

D
David_CamilleriAuthor
Participant
June 26, 2022

PROBLEM SOLVED.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices