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5 replies

Neelamk
Neelamk
Legend
Jun 20, 2022 8:48 AM UTC

Hi David,

 

We are sorry for your difficulties as you are unable to update the Creative Cloud Desktop Application. Could you please let us know the  Operating System you are using to update or install CC App? Do you get the error code while updating a specific application in Creative Cloud App like Lightroom? Does your User account have administrative privileges on the computer or is the computer managed by an organization?  Finally, are you utilizing the process discussed in Learn how to download your Adobe Creative Cloud apps to install the Adobe Creative Cloud desktop application?

 

Please help us know the above information . Also for more troubleshooting , you can refer to below article :

https://helpx.adobe.com/in/creative-cloud/kb/download-update-errors.html

 

Please let us know how it goes and waiting for your response.

 

Regards,

Neelam

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David_Camilleri
David_CamilleriAuthor
Participant
Jun 26, 2022 4:09 PM UTC

I use Windows 11, I am the Administrator. I am still having great problems installing the updates. There is something really wrong with Adobe servers. 😠

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David_Camilleri
David_CamilleriAuthor
Participant
Jun 26, 2022 8:24 PM UTC

PROBLEM SOLVED.

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