Error "Something went wrong initializing Creative Cloud Libraries"

Forum|Forum|4 years ago
October 24, 2021
3 replies
329 views

What to do when the Creative Cloud Libraries panel doesn't load (adobe.com)

I have tried all the methods, even reinstalling all adobe software, using ccl to clean up the reg, and manually installing the library (it shows success, use AdobeCreativeCloudCleanerTool to correct HOST.
No one method can successfully solve the problem.
I can go online without internet problems
No antivirus software
It will appear every other time, and it will not be solved until I reinstall the window. Is there a way not to reinstall the window?

Libraries

This topic has been closed for replies.

Y

yeeki5E80Author

Participant

I ran a brute force deletion software to clear the files and reg related to adobe, and the problem was solved after reinstalling. It just happens again every interval of time, but now we have found a simpler way.

thanks you all

Mariia Novikova

Adobe Employee

Hi,

Could you please try to install CCLibraries from Solution 1 here:
https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html

After installation is done, could you please make sure to restart your machine?

Please, let us know if that resolves it.

Thank you,
Mariia

Y

yeeki5E80Author

Participant

i already re Install the CCLibraries , but no work .

&

but i try Use brute force delete software, delete all adobe file , and re Install , is work

so i thank the problem is old file not to Perfect clear

re Install cloud & ai & PS > no work

ensure hosts file > no work
navigate Roaming file > no work

Use brute force all Roaming file , Install file , clear the reg > re Install > work

but thankyou your Suggest.

kglad

Community Expert

i'm not sure what you mean by "reinstall the window", but adobe recently upped their requirements for browser security, https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

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