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Participant
March 9, 2013
Question

Error starting Creative Cloud Connection

  • March 9, 2013
  • 1 reply
  • 2482 views

I get the following "Error Starting Creative Cloud cookies dir: cannot make folder /users/admin/library/application support/cloudsync/cookies:Permission Denied (error 13)

I have reinstalled the Cloud Connection and get the same error.

Please help.

This topic has been closed for replies.

1 reply

Inspiring
March 9, 2013

Looks like the permission issue on the Application Support folder, because of Creative cloud connection can not save/ create the cookies.

Check the permission and reset it to read and write.

Moving the Discussion to Creative Cloud Connection Forums

sbatizAuthor
Participant
March 10, 2013

That didnt fix the problem.

Inspiring
August 27, 2013

Hi sbatiz,

try the solution I found and tested at this other thread:

http://forums.adobe.com/message/5628798

I think it could be helpful for you too!

Cheers,

Marco