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Participant
September 11, 2023
Question

Erros

  • September 11, 2023
  • 3 replies
  • 137 views
  • Bom dia 
  • Sou assinante e o meu app vem apresentando bugs, ele não está subindo as fotos e tbm não está sincronizando. 
    This topic has been closed for replies.

    3 replies

    Nancy OShea
    Community Expert
    Community Expert
    September 11, 2023

    In the meantime, log-out of Creative Cloud & log-in again.

    1. Open CC Desktop App.
    2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
    3. Click on your Avatar again.
    4. Sign-out of Creative Cloud.
    5. Close all apps.
    6. Restart your computer.
    7. Open CC Desktop app.
    8. Click your Avatar.
    9. Sign-in with your paid ID and password.

     

    [Moved from Using the Community forums to Creative Cloud Services.]

     

    Nancy O'Shea— Product User & Community Expert
    Peru Bob
    Community Expert
    Community Expert
    September 11, 2023

    This is the Using the Community forum (which is the forum for issues using the forums).
    Please tell us what Adobe application you are using so that this can be moved to the proper forum for help.

    kglad
    Community Expert
    Community Expert
    September 11, 2023

    what app?