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Participant
November 9, 2023
Question

every file from my creative account have gone has any one experienced this

  • November 9, 2023
  • 2 replies
  • 192 views

i've saved all of my work the creative cloud and every file is now missing can anyone help

    This topic has been closed for replies.

    2 replies

    John T Smith
    Community Expert
    Community Expert
    November 9, 2023

    This won't help the original person with lost files, but For anyone else reading this...
    You should always have a local copy of all files, including account information
    Make a text file with your account information and copy it + files to an external device
    If you don't have space on your computer drive use an external drive for files
    A USB flash drive to keep in a safe place

    Peru Bob
    Community Expert
    Community Expert
    November 10, 2023

    ...and have backups, as flash drives have been known to fail or become corrupt.

    John T Smith
    Community Expert
    Community Expert
    November 10, 2023

    True... I have a half dozen or so flash drives of various sizes... 2 largest are 500Gig each

     

    I also have a 'dock' and several bare drives that I rotate in a box

    There are many external drive devices, this is the one I use
    https://www.amazon.com/StarTech-com-External-docking-station-drives/dp/B00U8KSLA8/

     

    I had a drive fail ONCE and now I make sure I will not lose my data

    kglad
    Community Expert
    Community Expert
    November 9, 2023