every file from my creative account have gone has any one experienced this

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i've saved all of my work the creative cloud and every file is now missing can anyone help

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John T Smith

Community Expert

This won't help the original person with lost files, but For anyone else reading this...
You should always have a local copy of all files, including account information
Make a text file with your account information and copy it + files to an external device
If you don't have space on your computer drive use an external drive for files
A USB flash drive to keep in a safe place

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