Failed "Permanently delete" file

Forum|Forum|4 years ago
August 26, 2021
1 reply
242 views

My storage was full and, my file cannot be permanently deleted. it always appears "Cannot delete assets permanently because someone has restored them", why did it happen? Is thare another way to delete my file permanently?
Thanks

Failed_delete_file.zip

Cloud storage web assets

This topic has been closed for replies.

kglad

Community Expert

i think this is an adobe issue. i've seen other users mentioning the same issue.

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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