Failed to start CoreSync for Creative Cloud on Mac OS X Yosemite

Forum|Forum|10 years ago
January 13, 2016
2 replies
4170 views

I'm trying to install the Creative cloud onto my Mac OS X Yosemite. However it is saying it is has Failed to start CoreSync. How can I resolve this so it is installed on my mac?

This topic has been closed for replies.

Correct answer Sheena Kaul

Hi Sheena,

I deleted the AAMupdater folder from ~/Library/Application Support/Adobe/

and I also Renamed the opm.db file under ~/Library/Application Support/Adobe/OOBE,

but it is coming up with the same error message as seen below.

I don't understand what to do next from Creative Cloud - Download error - stubborn error

what should I do?

Please try the steps below:

Uninstall the Adobe CC desktop app from the machine (Creative Cloud Help | Uninstall the Creative Cloud desktop app)
Set the permissions to 'Read and write' on Adobe folders for the all the users in the following locations:
- /Library/Application Support/
- /Users/[user name]/Library/Application Support/
Restart the machine.
Install the Adobe CC desktop app (Creative Cloud Help | Creative Cloud for desktop)