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David26284435iczo
Participant
Aug 13, 2023 11:36 AM UTC
Question

Falha de sincronização de conta

Tenho a conta premium mas não consigo ter a conta activada no meu MacBook onde pede para fazer a renovação da conta e comprar o pacote premium e eu já tenho conta premium no meu telemovel.

 

Há uma falha de sincronização de contas onde não consigo ter o meu Mac o premium

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    2 replies

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    Aug 13, 2023 3:19 PM UTC

    Did you purchase your telephone account from Apple or Adobe?

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Aug 13, 2023 1:58 PM UTC

    copy and paste (don't attach) a screenshot of the mac error message.

     

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    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



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