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Participant
August 13, 2023
Question

Falha de sincronização de conta

  • August 13, 2023
  • 2 replies
  • 152 views

Tenho a conta premium mas não consigo ter a conta activada no meu MacBook onde pede para fazer a renovação da conta e comprar o pacote premium e eu já tenho conta premium no meu telemovel.

 

Há uma falha de sincronização de contas onde não consigo ter o meu Mac o premium

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2 replies

John T Smith
Community Expert
Community Expert
August 13, 2023

Did you purchase your telephone account from Apple or Adobe?

kglad
Community Expert
Community Expert
August 13, 2023

copy and paste (don't attach) a screenshot of the mac error message.

 

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



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