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Known Participant
August 9, 2021
Question

Fantastic fold

  • August 9, 2021
  • 2 replies
  • 1328 views

I can't sign in

 

All worked fine before but now I get this message

 

An Adobe ID with this Email is already part of the program.

 

 

 

    2 replies

    Known Participant
    March 22, 2022

    Still can't get adobe fantastic fold to work - sign in says:

    An Adobe ID with this Email is already part of the program.

    I logged in some time ago but now when I log in it's like it is stuck on my original log in and won't let me log in again.

    If you need more specifics just ask. I know this is not a widely used beta program, but somebody has created it and I am having problems getting answers.

     

    This is the reponse i got from the Prelease Team, I have emailed them again but they don't repond - took them months to get back to me:

     

    Dear Julian,
    Apologies for the delay, there was some issue with our PR support portal. Again apologies for the delay.
    Thanks,
    Adobe Prerelease Team

     

    Any help apreciated

    Nancy OShea
    Community Expert
    Community Expert
    March 22, 2022

    Try clearing cached data and cookies from your browser.  Or use another browser.

     

     

     

    Nancy O'Shea— Product User & Community Expert
    John T Smith
    Community Expert
    Community Expert
    August 9, 2021

    You are signed in to post a message here... so what do you mean?

     

    What program are you not able to use?

     

    When you ask a question you always need to provide some basic information
    -Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/td-p/4791542
    -https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/6199470
    -https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-need-to-know-to-solve-my-issue/td-p/11178657?page=1

    Known Participant
    August 9, 2021

    Adobe Fantastic Fold - it's a beta program so maybe it is finished?

     

    It's written int he heading.

    There is no forum/community to post so I thought this is the best

    Nancy OShea
    Community Expert
    Community Expert
    August 9, 2021
    quote

    Adobe Fantastic Fold...

    ============

    I've never heard of it & there's not much info on it.  I found a private beta group (by invitation only). But if you're in a beta group, you must reach out to your beta group leader.  Owing to NDA, we're not allowed to discuss betas in these public product communities, sorry.

     

    Nancy O'Shea— Product User & Community Expert