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Team1DBC
Participant
November 26, 2013
Question

Feature Request - Creative Cloud Sending Links

  • November 26, 2013
  • 2 replies
  • 1617 views

Adobe, please give the file owner the ability to add a message when Sending the Link to a client.

Why is this important? Well, after attending a Create Now session, I saw how useful it would be to share proofs with clients online instead of via PDFs emailed. So I took the public link and started inserting it into my, more descriptive emails to my clients. However, when viewing the public link, clients cannot see my comments, or comment back.

So now, I have to send a client an email that tells him/her that I will be sharing a file using the other link, and they recieve a generic "XYZ sent you a file through Creative Cloud" message.

I want to practice good customer service with my clients, so please allow me to add a personal message to the sharing link.

Thanks!

Carlos

This topic has been closed for replies.

2 replies

S
Shane Russell10634393
Participating Frequently
October 10, 2014

I agree and would like to add that I don't particularly like that the email sent to the client is from adobe and signed by the creative cloud team. I'd much prefer for it to be either unsigned and minimally branded by adobe or fully customizable to reflect my own branding. That would be awesome and make it look more like I personally and directly sent it to them. Thank you.

Ken G. Rice
Community Manager
Ken G. RiceCommunity Manager
Community Manager
October 10, 2014

@Shane Russell - You can copy the link from the Send Link dialog and put it into an email you write.

Nick Papps
Nick Papps
Known Participant
January 15, 2014

Please consider adding these feature as well!

1. Can you add a way to specify download location?  When a teammate sends me a project and I download it, they always go to my cluttered download folder.  Having a choice or dialog box would save a lot of headaches.

2. Can you set up a way so CC can remember email addresses or create grouping with emails?  Say "Teammates" and have CC remember and autocomplete email addresses?  Currently I have to memorize them etc. 

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