Feature Request: Stop asking me to change countries

Forum|Forum|1 year ago
March 9, 2024
2 replies
1090 views

Every time I open any link that leads to any Adobe help space, the first thing I get is the "This Adobe site doesn't match your location" pop-up.

Please add a cookie somewhere and save me the step. I shouldn't have to select "Canada/English" every single time. Just work it out Adobe, I want Canada/English, I'm always going to want Canada/English. Stop asking.

Cloud storage web assets

J

Jaydude-wb

Inspiring

Yeah, very annoying. I just want to read the manual in English, while in the Netherlands. And eacht time I have to answer the annoying pop-up. Why doesn't the cookie remember my choice?

kglad

Community Expert

The country associated with your adobe id must match the store you purchase from and must match the payment address. otherwise, change what's necessary:

change your country on adobe.com, https://www.adobe.com/international/selector/

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

change credit card and/or billing address, https://helpx.adobe.com/manage-account/using/update-billing-information.html

change currency - https://forums.adobe.com/thread/1999694

change store - http://www.adobe.com/store_selector/storeselector.html

change adobe.com website language - https://forums.adobe.com/thread/1999693

change age - https://helpx.adobe.com/nz/creative-cloud/kb/you-eligible-cc.html

K

kitty_k8

Participant

Are you serious? Are we expected to fix all of these things just to make their software work properly? I faithfully pay my. annual susbscription and Adobe can't figure this out? All just because they want to constantly sell me new stuff that I dont want?

Adobe fix this problem. A LOT of people hate you for this.

kglad

Community Expert

if you don't want to, don't.

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