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Participating Frequently
November 8, 2013
Question

File and Font Server Errors

  • November 8, 2013
  • 1 reply
  • 1750 views

It looks like this error is pretty common around here.

Anyway, I've encountered my Cloud Synching freezing up at about 1.35GB worth of actual content. I wouldnt mind uploading more but Im not able because of the Server Error pause. This would be very helpful in the realm of After Effects projects where my footage is bundled into one folder (though there are many sub-folders to keep things organized).

I've tried deleting Preference files and installing/reinstalling with no luck. An Adobe Rep in online chat brought me here and I've checked the list of files that have odd file names and what-not. What gives, Adobe? Are there any other fixes for this and is there anyone out there that can help me work across multiple platforms?

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1 reply

SparkFlowAuthor
Participating Frequently
November 11, 2013

Still getting an error... anyone who has gotten rid of this error out there that can help? Id like to continue using Adobe CC if possible. Would be nice to use this cloud feature they have. Also, I've deleted the opm.db file awhile back sooooooo... any help would be nice.

SparkFlowAuthor
Participating Frequently
November 13, 2013

So still no help/assistance huh? This is kinda ridiculous. Why am I paying a monthly fee again for a service that doesn't work?

Participating Frequently
November 13, 2013

Hi There,

apologies for the delay in getting a response.  It would help to get some more info from you:

Can you tell me the exact error you see?

Are you saying that as soon as you reach 1.35gb of quoata, this error occurs?

Is this when uploading using the Creative Cloud Desktop Client or Web Page?

Are you on Mac or Win?

Feel free to email me directly on djack@adobe.com